Image of Vat Relief on Ardoo Caresafe 140 Patient Hoist

What VAT exemptions are available for Disability Aids in the UK explained by Ardoo Caresafe


VAT is a tax that you pay as a consumer when you buy goods and services in the European Union (EU), including the United Kingdom. In the UK the standard rate for VAT is 20% per cent. Disable people with a long-term illness or severe disability don’t have to pay VAT when they buy equipment that has been designed for disabled people or when they have equipment adapted so they can use it.  Also, VAT is not charged on certain services provided to disabled people, including building work to adapt a disabled person’s home and the hire of disability equipment like the Ardoo Caresafe Mobility Hoist..

The detailed information below explains how VAT relief works, who qualifies for VAT free products and highlights many goods and services you can buy without paying VAT. Example, you can purchase or hire a Ardoo Caresafe 140 Disability Hoist VAT-free when it is supplied to a disabled person who normally uses a wheelchair and is for domestic or personal use of the disabled person.

Mobility aids are of course just one VAT free area, adaptations and many products also qualify for zero VAT. See the guide below to find out more about zero rated products and how to save 20% on many current purchases made for your disabled needs.


VAT Relief for people with disabilities – Full Details


Goods and services on which you don’t have to pay VAT are often referred to as ‘zero-rated’ or ‘eligible for VAT relief’. This means, the rate of VAT that is charged on them is zero.  The rules about VAT reliefs for disabled people are complex. Not everything that is supplied to disabled people is zero-rated for VAT.

Who is eligible for VAT relief?

VAT law states that you must be ‘chronically sick or disabled’ to qualify for VAT relief.  A person is ‘chronically sick or disabled’ if they:

  • have a physical or mental impairment that has a long-term and severe effect on their ability to carry out everyday activities
  • have a condition that doctors treat as a chronic sickness (like diabetes, for example) or are terminally ill.

A person with a temporary injury like a broken leg would not qualify, nor would a frail older person who was generally able-bodied.

A product or service must also be supplied for the ‘personal and domestic use’ of a chronically sick or disabled person to qualify for zero-rating.

Things not covered by this include:

  • products and services used for business purposes
  • products made widely available for a group of people to use
  • products and services supplied to people who are staying or living in a hospital or nursing home, as part of their medical or surgical treatment or with any form of care

Products that are eligible for VAT relief Some examples of products that are zero-rated for VAT are:

  • Mobility Hoists
  • wheelchairs
  • some medical and surgical appliances – like artificial limbs, for example
  • electrically or mechanically adjustable beds
  • gadgets and devices that are designed specifically to make everyday tasks easier for disabled people, like Mobility hoists or stair lifts
  • computer software or hardware designed specifically for disabled people
  • vehicles that have been adapted for use by a disabled person

Services that are eligible for a VAT zero-rating include:

  • the servicing, maintenance and installation of disability equipment
  • adaptation work on equipment or appliances so a disabled person can use them
  • some building alterations to a disabled person’s home
  • the hire of qualifying disability equipment

Adaptations to your home

The work involved in some adaptations to disabled people’s homes is eligible for VAT relief.  However, the rules about adaptations to buildings and VAT are complex. You should always ask whether the adaptation work to your home will be eligible for VAT relief when you’re hiring a builder or other trades-person.

Hiring disability equipment

You don’t have to pay VAT when you hire qualifying disability equipment. This applies to large equipment, like hoists and powered wheelchairs (which is usually hired from private companies) and specialised equipment for people with specific disabilities (which is often available from disability organisations and charities).

How VAT reliefs work

Before you pay for any product or service, check that it qualifies for zero-rating and that the supplier is registered for VAT.  When you buy a zero-rated product or service, you may have to sign a form declaring that you have a chronic illness or disability and what it is. You must also declare that the product or service is for your own ‘personal or domestic use’. The supplier should have copies of this form.  You can then buy the product or service at a price that excludes VAT. You don’t have to pay VAT and then reclaim it from the government – it will be taken off the purchase price before you pay.

You can find an example of the declaration form in the ‘VAT reliefs for disabled people’ notice here on the HM Revenue & Customs website.

More information

You can find out more about VAT reliefs for disabled people on the HM Revenue & Customs website.

This information updated on Vat Exemption is  based on information available on the 4th February 2016.